Terms of Service - YouTube Data Retriever

By accessing or using the Service, you agree to be bound by these Terms of Service ("Terms").

If you do not agree with these Terms, please discontinue the use of the Service.

1. Definitions

"We", "Us", "Our" refer to the developer/operator of the Service.
"You", "User" refer to anyone who uses the Service.
"Package" refers to a pre-configured set of features and limits for YouTube data export operations, available as Starter or Standard packages. Users can purchase the same package multiple times.
"Task" refers to an execution job created automatically after successful package purchase.
"GCP Project" refers to a Google Cloud Platform project that is automatically created and managed in the background. Users do not need to interact with GCP projects directly.
"API Key" refers to a YouTube Data API key that is automatically generated and managed in the background. Users do not need to interact with API keys directly.

2. Description of the Service

YouTube Data Retriever is a cloud-based service designed to simplify the export of YouTube data using the official YouTube Data API.

The Service provides:

Package-based selection system (Starter and Standard packages)
Automatic OAuth handling (when needed, handled in the background)
Automatic creation and management of Google Cloud Platform (GCP) projects (handled in the background)
Automatic generation and management of YouTube Data API keys (handled in the background)
Task execution using official YouTube Data API endpoints
Automatic task creation after successful payment
Downloadable result files in JSON or Excel format
Dashboard overview for tasks and results
Storage of task history, logs, and error information

Everything is handled automatically - users do not need to interact with GCP projects, API keys, or technical setup. Users simply select a package, enter parameters, pay, and download results.

The Service does not provide any means for accessing private or sensitive user YouTube data.

3. Eligibility

To use the Service, you must:

Be at least 18 years old
Have a valid Google account
Use the Service in compliance with all applicable laws
Comply with Google API Services User Data Policy
Comply with YouTube Terms of Service

4. Google OAuth Permissions

The Service requests the following OAuth scopes:

openid
email
profile
https://www.googleapis.com/auth/cloud-platform

These scopes are used strictly for:

User authentication
Automated creation and configuration of GCP projects
Automated creation of API keys for YouTube Data API

The Service does not access:

Private YouTube account data
Private playlists, subscriptions, channel settings
Google Drive content
Any user resource beyond what the Service explicitly requires

OAuth tokens and API keys are encrypted and stored securely, but ownership of the GCP project and keys remains entirely with the user.

5. User Responsibilities

By using the Service, you agree that:

5.1 API Usage

You are fully responsible for all operations performed using your GCP project and API key.
You must comply with YouTube API quota rules and policies.
You must not attempt to bypass API limits or Google platform restrictions.

5.2 GCP Project Integrity

If you modify or delete your automatically created GCP project, any resulting errors (including pipeline malfunction, incorrect quota estimation, or task failure) are entirely your own responsibility.

5.3 Acceptable Use

You must not:

Engage in abusive or malicious traffic
Perform DDoS-like behavior
Attempt to circumvent security systems
Use the Service for illegal activities
Conduct activities that harm third-party services or violate copyright laws
Use automated tools to generate excessive load
Resell, redistribute, or white-label the Service without permission

We reserve the right to restrict or suspend users who violate these rules.

6. Usage Limits and Packages

The Service provides the following packages with usage limits (per user account):

Starter Package ($19):

Usage Limits: 2 tasks per day, 5 tasks per month
Subpackages Included:
- Search Videos by Keyword: 1 keyword, max 500 videos
- Search Channels by Keyword: 1 keyword, max 500 channels
- Obtain Comments: up to 100 videos, max 1000 comments per video

Standard Package ($59):

Usage Limits: 1 task per day, 2 tasks per month
Subpackages Included:
- Search Videos by Keyword: up to 5 keywords, max 500 videos per keyword
- Search Channels by Keyword: up to 5 keywords, max 500 channels per keyword
- Obtain Comments: up to 300 videos, max 2000 comments per video

Important: Maximum limits (videos, channels, comments) are not guaranteed and may vary based on YouTube Data API policies and availability. Actual results depend on YouTube API responses.

Users can purchase the same package multiple times. Each purchase is independent. These limits may be adjusted with prior notice. Final control over resource limitations remains with us.

7. Pricing, Billing, and Refund Policy

7.1 One-Time Payments

The Service operates on a one-time payment model. Each package purchase is a single transaction processed via Stripe. Users can purchase the same package multiple times, and each purchase is independent. No recurring subscriptions or automatic renewals.

7.2 Payment Processing

All payments are handled by Stripe, and you agree to comply with Stripe's terms and policies.

7.3 Refunds

A 7-day refund window applies unless otherwise stated. Refund requests after 7 days may be rejected.

7.4 Failed Payments

If payment fails, the task will not be created. If payment is disputed after task completion, we may suspend or terminate your account.

8. Intellectual Property

The Service, including its interface, code, and architecture, is protected by copyright and other intellectual property laws.

You may not:

Copy, modify, reverse engineer, or reproduce the Service
Use the Service to build a competing product
Remove branding or attribution

9. DMCA and Copyright Compliance

We do not host or provide copyrighted video content.

The Service only accesses public metadata via the official YouTube Data API.

Users are solely responsible for how they use exported data.

If you believe your copyright has been violated, contact us at:

Email: chuming.law@ytretriever.com

We will respond to all valid DMCA notices.

10. Data Accuracy and API Reliability

You acknowledge and agree that:

YouTube Data API may return incomplete or inconsistent data
Google may change API behaviors without notice
Maximum limits (videos, channels, comments) are not guaranteed and may vary based on YouTube Data API policies and availability
External errors (Google API outage, quota exhaustion, project suspension) are outside our control

We provide no warranty regarding:

API accuracy
API stability
API availability
API limit changes
Data completeness
Successful execution of every task

11. Service Availability

The Service is provided "as is" and "as available."

We do not guarantee:

Uninterrupted uptime
Error-free operation
Future availability of any feature
Preservation of historical data
Data recovery after loss

12. Account Suspension and Termination

We may suspend or terminate accounts for:

API abuse
Malicious traffic
Security risks
Fraudulent activity
Violation of Terms
Payment disputes
Illegal usage
Excessive resource consumption
Any action that jeopardizes platform stability or legal standing

All user data (pipelines, tasks, logs, API keys, tokens) may be deleted upon termination.

13. Data Storage and International Transfer

Your data is stored in:

AWS us-east-1 (Virginia, USA)

This means your data may be transferred outside your home country.

We rely on:

Standard Contractual Clauses (SCCs)
AWS GDPR-compliant infrastructure
Encryption during transit and storage

For GDPR/EEA users, additional rights are available in our Privacy Policy.

14. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for indirect damages, loss of profit, loss of data, or business interruption.
Our total liability is limited to the amount you paid during the month of the incident.
We are not responsible for damages arising from third-party services (Google, AWS, Stripe, etc.).

We do not accept liability for:

Loss resulting from deletion or modification of your GCP project
Incorrect quota estimates
Limits imposed by YouTube or Google
Errors caused by external API changes
Your misuse of exported data
Security breach caused by your own environment

15. Governing Law

These Terms are governed by the laws of Malaysia.

However, international users (US/EU) may have additional rights under their local laws.

Any disputes must be resolved under Malaysian jurisdiction unless otherwise required by law.

16. Changes to These Terms

We may update these Terms at any time.

We will notify users of major changes through:

Email notice, or
In-app announcement

Continued use of the Service constitutes acceptance of the updated Terms.

17. Contact

For questions regarding these Terms:

Email: chuming.law@ytretriever.com